Frequently asked questions

Discounts are available for both nationwide chains as well as local restaurants. Whether you want to save on pizza or try out a local fine dining restaurant, we typically have those types of deals available (based on location).

You can use your PC or mobile device to find deals. Input what you are searching for in the search bar on the top of the page as well as the location you want to search. Click the search icon and your results will appear. You also have the option to further refine your results. For mobile, select the filter icon on the top right; or on PC, select from the filters on the left side of the page. You can also switch from a list view to a map view to see how close the establishment is to your location.

Once you have conducted your initial search, you will also have the option to further refine your results. For mobile, select the filter icon on the top right; or on PC, select from the filters on the left side of the page. You can filter categories such as Casual & Fine Dining, Catering, Fast Food, Specialty Foods & Gifts, and more. You can also filter by whether you want to see nearby locations or online deals.

If you have downloaded and are using the mobile app for an iPhone or Android mobile device, the best way to have local dining deals presented is to allow the app to have location access. You can easily change it in the location settings on your mobile phone. By letting the app know where you are, it can present nearby local dining deals that you may be interested in. You can even filter the map view by whether you want to only see the dining category.

Select the deal by clicking on the "View Deals" button. The site will then display a page that will tell you exactly what the discount offer is. You can also view the fine print by clicking on the "offer terms" link for more details. We'll also show you how it works - whether you need to print or show the coupon on your phone.

There are two types of deals: 1) those you bring with you to show at a physical location; or 2) an online deal. For a physical location deal, once you click on the "View Deals" link, select the "Use Coupon" button. There might be an option to either print or show the coupon. You can either show your coupon on your phone once you arrive at the venue or bring in your printed coupon. If it is an online deal, select "Shop Now". You'll be able to copy the coupon code and then select the "Continue to Site" text to go directly to that business' website.

Because our network is private, retailers can give us deeper discounts than what you'll see elsewhere. Only users who have a login can get access to our discounts. That way, restaurants, are more likely to provide a discount to a members-only website like ours.

It all depends on what you purchase, but, on average, you can save over $5.50 in the Eat category. However, some coupons are based on a percent discount, so you could save more depending on the restaurant or other establishment you choose.

Some users run into this issue, but very infrequently. Every once in a while, a merchant's ownership will change hands, or the staff behind the counter hasn't been trained to recognize our discount offer. We're committed to making sure merchants honor their contracted discount offer. Our customer service team is available by voice, email, or chat to help resolve the issues. Call the number on your mobile app or printed coupon if you need assistance.

Our customer service team is ready to assist you. You've got three options to contact us: 1. Call us at the phone number listed on your website; 2. Chat with us online; or 3. Send us an email at cs@memberweb.com and we'll get back with you.

Our Member Support Team is available 24 hours a day, 7 days a week, 365 days a year—including holidays.

Discounts are available for both nationally recognized entertainment venues as well as local attractions and activities. Whether you want to save on movie tickets, golf, amusement park tickets or classes, concerts, or outdoor adventures, we have those deals available (based on location).

You can use your PC or mobile device to find deals. Input what you are searching for in the search bar on the top of the page as well as the location you want to search. Click the search icon and your results will appear. You also have the option to further refine your results. For mobile, select the filter icon on the top right; or on PC, select from the filters on the left side of the page. You can also switch from a list view to a map view to see how close the establishment is to your location.

Once you have conducted your initial search, you will also have the option to further refine your results. For mobile, select the filter icon on the top right; or on a PC, select from the filters on the left side of the page. You can filter categories such as amusement parks, classes, concerts, museums, and more. You can also filter by whether you want to see nearby locations or online deals.

If you have downloaded and are using the mobile app for an iPhone or Android mobile device, the best way to have local deals presented is to allow the app to have location access. You can easily change it in the location settings on your mobile phone. By letting the app know where you are, it can present nearby local deals that you may be interested in.

Select the deal by clicking on the "View Deals" button. The site will then display a page that will tell you exactly what the discount offer is. You can also view the fine print by clicking on the "offer terms" link for more details. We'll also show you how it works - whether you need to print or show the coupon on your phone.

There are two types of deals: 1) those you bring with you to show at a physical location; or 2) an online deal. For a physical location deal, once you click on the "View Deals" link, select the "Use Coupon" button. There might be an option to either print or show the coupon. You can either show your coupon on your phone once you arrive at the venue or bring in your printed coupon. If it is an online deal, select "Shop Now". You'll be able to copy the coupon code and then select the "Continue to Site" text to go directly to that business' website.

Because our network is private, retailers can give us deeper discounts than what you'll see elsewhere. Only users who have a login can get access to our discounts. That way, retailers or service providers are more likely to provide a discount to a members-only website like ours.

It all depends on what you purchase, but, on average, you can save over $5.50 on movie tickets, $25 on recreation/entertainment, and $28 on golf and snow sports in the Play category. However, some coupons are based on a percent discount, so you could save even more depending on the activity you choose.

Some users run into this issue, but very infrequently. Every once in a while, a merchant's ownership will change hands, or the staff behind the counter hasn't been trained to recognize our discount offer. We're committed to making sure merchants honor their contracted discount offer. Our customer service team is available by voice, email, or chat to help resolve the issues. Call the number on your mobile app or printed coupon if you need assistance.

Our customer service team is ready to assist you. You've got three options to contact us: 1. Call us at the phone number listed on your website; 2. Chat with us online; or 3. Send us an email at cs@memberweb.com and we'll get back with you.

Our Member Support Team is available 24 hours a day, 7 days a week, 365 days a year—including holidays.

Discounts are available for both national as well as local shopping establishments. Whether you want to save on clothing, electronics, furniture, office supplies, sporting goods, or pet supplies, we have those deals available (based on location).

You can use your PC or mobile device to find deals. Input what you are searching for in the search bar on the top of the page as well as the location you want to search. Click the search icon and your results will appear. You also have the option to further refine your results. For mobile, select the filter icon on the top right; or on PC, select from the filters on the left side of the page. You can also switch from a list view to a map view to see how close the retailer is to your location.

Once you have conducted your initial search, you will also have the option to further refine your results. For mobile, select the filter icon on the top right; or on PC, select from the filters on the left side of the page. You can filter categories such as apparel, electronics, furniture, gifts, office supplies, outdoor equipment and more. You can also filter by whether you want to see nearby locations or online deals.

If you have downloaded and are using the mobile app for an iPhone or Android mobile device, the best way to have local shopping deals presented is to allow the app to have location access. You can easily change it in the location settings on your mobile phone. By letting the app know where you are, it can present nearby local shopping deals that you may be interested in. You can even filter the map view by whether you want to only see the shopping category.

Select the deal by clicking on the "View Deals" button. The site will then display a page that will tell you exactly what the discount offer is. You can also view the fine print by clicking on the "offer terms" link for more details. We'll also show you how it works - whether you need to print or show the coupon on your phone.

There are two types of deals: 1) those you bring with you to show at a physical location; or 2) an online deal. For a physical location deal, once you click on the "View Deals" link, select the "Use Coupon" button. There might be an option to either print or show the coupon. You can either show your coupon on your phone once you arrive at the venue or bring in your printed coupon. If it is an online deal, select "Shop Now". You'll be able to copy the coupon code and then select the "Continue to Site" text to go directly to that business' website.

Because our network is private, retailers can give us deeper discounts than what you'll see elsewhere. Only users who have a login can get access to our discounts. That way, retailers are more likely to provide a discount to a members-only website like ours.

It all depends on what you purchase, but, on average, users save an average of $335 on auto services, and $57 on things like retail shopping, home and garden and other services in the Shop category. However, some coupons are based on a percent discount, so you could save even more depending on what you are buying.

Some users run into this issue, but very infrequently. Every once in a while, a merchant's ownership will change hands, or the staff behind the counter hasn't been trained to recognize our discount offer. We're committed to making sure merchants honor their contracted discount offer. Our customer service team is available by voice, email, or chat to help resolve the issues. Call the number on your mobile app or printed coupon if you need assistance.

Our customer service team is ready to assist you. You've got three options to contact us: 1. Call us at the phone number listed on your website; 2. Chat with us online; or 3. Send us an email at cs@memberweb.com and we'll get back with you.

Our Member Support Team is available 24 hours a day, 7 days a week, 365 days a year—including holidays.

With the “Pay Now” option, you are providing your credit card via the website and your payment will be processed during the online transaction. Essentially, you’ve paid for the car rental up front (less taxes, deposits and other fees). Typically, the “Pay Now” options provide lower daily rates than if you choose the “Pay Later” option. However, because you paid up front, you need to ensure that if your plans change, that you adhere to the cancellation policy for the rental in order to receive a refund. “Pay Later” means that your car rental is paid for when you arrive at the car rental counter.

Sometimes, but not always, and varies by rental car company. The car rental rate you see on our site includes the daily rental fee and applicable taxes. Those are itemized for you during checkout. It does not include any additional fees paid at the counter such as insurance coverage, extra features or services, or deposits. Those will be charged by the car rental company upon pick up of the vehicle. Please also review the accompanying Rental Policies and our Important Information section during checkout for more details for your specific rental.

Cash, debit cards, virtual card or prepaid cards will not be accepted at the rental car counter. You will need a credit card that it is in the name of the driver in order to pick up the car. The credit card must have enough available funds to cover any deposits or additional charges required for the rental.

You will need a valid driver's license in the driver's name - the actual physical card. A digital or electronic version of your driver's license will not be accepted. The name on the driver's license will need to match the name on the reservation in order to pick up the car. If the name on the driver's license does not match the name on the reservation you will be unable to pick up the car and may not be eligible for a refund. You will also need to provide a valid credit card. The cardholder's name on the provided credit card must also match that of the name on the reservation and the driver's license. If you are renting a car outside the country where your license was issued, and your license is in non-Latin characters (e.g., Arabic, Chinese, Cyrillic, etc.), you may need to provide an International Driving Permit.

Minimum age for rentals is 21 years old except in New York and Michigan, where the minimum age to rent is 18 years old. Depending upon the car rental company, there may be an additional free imposed for drivers that are under 25 years old to 30 years old. For drivers over 70 years of age, some car rental companies may charge an additional surcharge.

If you want someone else to be able to drive your rental car, any additional driver(s) must appear at the rental car counter and meet the rental requirements including age and valid driver’s license. Some car rental companies may charge an additional fee for any additional drivers. However, state law in California, Illinois, Missouri, Nevada, Oregon, and Wisconsin allow spouses to be an additional authorized driver as long as they meet the age and driver’s license requirements.

Typically, most rental car companies will offer a grace period of up to two hours between the booked pick-up time and the actual time you pick up the vehicle. If you can, we advise that you contact the rental car location and let them know that you are running late. If not, you may be designated as a “No-Show”, and you will not receive a refund of the money you’ve paid already.

No. Rental car prices are based on the pick-up and drop-off times and dates when the reservation was made. If you bring the car back earlier, you will not receive a refund for any of that unused time.

Depending upon the car rental company, there can be a grace period of up to 29 minutes after the agreed upon drop off time where you will not be charged any additional fees. However, after that initial grace period you may be charged for additional hours or an additional day depending upon how late you are. We advise you to check the rental contract received when you pick up the car for additional details on any charges if the car is returned late.

Yes. On the main search page, click on the box for “Drop off at a different location”. Then input the drop off location in the search box form. Please note, that our site only allows for pick-up and drop-off at airport locations only. There may be an additional fee for returning a car to a different drop-off location than the pick-up location. Any additional drop-off fees will be indicated at checkout.

Car rental insurance is not required. We recommend that if you currently have your own auto insurance that you check with your provider as to whether that extends to a rental car. If not, most rental car companies have several insurance options to choose from. The cost of optional rental car insurance varies by plan and location. Our website does not offer the option to add on car rental insurance.

You can save up to 50% on park tickets. However, it really depends on which park you choose and how many days you plan on visiting the park. When you conduct a search, you will see a strikethrough price so you can see how much it would have cost if you purchased the tickets elsewhere.

Yes, they can vary. Please ensure that you pick the correct first date you plan on visiting the park and then the number of days you want admission to the park(s). We encourage you to fully read the description under the ticket type to understand the exact details of the ticket type you want to purchase.

When you want to purchase tickets, you will need to select that date of when you will start your park visit. If you are visiting multiple days, there may be some restrictions of whether you have to use the tickets on consecutive days or not. Also, there may be a date restriction as well when you need to use the tickets by. Once you select your ticket type on the site, please read the detailed description of the ticket which will outline any restrictions or expiration.

Yes, you can purchase tickets on this site and have someone else use them. During the checkout process under “Guest Information”, please fill in all the guests’ first names and last names that will be entering the park. You can then use your credit card to purchase the tickets on their behalf.

First, please check your junk email to ensure that your ticket order confirmation email isn’t sitting in your junk folder. If not, please contact us directly at (888) 819-5461 (toll-free), (801) 656-1460 (international) to assist you.